£1,400.00
This programme is designed for managers who want to move from a directive management style towards a more coaching-led approach that encourages employees to think independently, solve problems and take greater ownership of their work. The programme covers effective questioning, active listening, coaching conversations, constructive feedback, goal setting, employee development and one-to-one management. Through practical role-play and realistic workplace scenarios, participants practise coaching employees through common challenges, including performance difficulties, capability gaps, workplace decisions and development opportunities. Rather than simply providing answers, managers learn how to use structured questions and guided conversations to help employees identify solutions themselves. The programme also explores how coaching techniques can be adapted for different employees and situations, ensuring that managers maintain appropriate accountability while encouraging independence. Participants develop a practical approach to regular one-to-one coaching and are encouraged to apply the techniques within their own teams. The outcome is greater employee ownership, stronger problem-solving capability, improved development conversations and a more capable team that requires less day-to-day intervention from management.
