PRO-TRA CONSULTING GROUP LTD (hereinafter referred to as “we,” “the Company,” or “PRO-TRA CONSULTING GROUP LTD”) attaches great importance to the protection of your personal information and privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit, browse, or use our website and training consultancy services, as well as the rights you are entitled to under the law.
As the data controller for personal information, we comply with applicable UK data protection laws—including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018—when processing personal data.
- Company Information
Company: PRO-TRA CONSULTING GROUP LTD
Address: 6 Crawford Close, Earley, Reading, England, RG6 7PE
Email: pro-traconsulting@hotmail.com
Telephone: +44 7722 255323
- Information We Collect
We may collect the following information depending on the circumstances when you use our website, contact us, or inquire about training services:
2.1 Information You Voluntarily Provide
You may provide us with the following information when communicating with us via contact channels, training inquiry forms, email, or other means:
Name
Company name
Email address
Telephone number
Job title or work-related information
Training requirements and inquiry details
Other information you voluntarily provide
Please ensure that the information you submit is true and accurate, and avoid submitting sensitive personal information unless necessary.
2.2 Automatically Collected Information
We may automatically collect certain technical information when you visit our website, such as:
IP address
Browser type and version
Operating system
Device type
Pages visited and browsing behavior
Time of visit
Referring page
Technical information related to website operation and security
This information is primarily used for website operation, maintenance, security management, and performance analysis.
2.3 Cookies and Similar Technologies
We may use cookies and similar technologies to ensure the website functions correctly, remember user preferences, analyze website usage, and improve the user experience.
For cookies that are not strictly necessary for the website’s operation, we will obtain your consent where required by applicable law.
You can manage or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the website. 3. How We Use Your Personal Information
We may use the information we collect for the following purposes:
Responding to your inquiries and contact requests
Understanding your corporate training needs
Providing training consultations and related services
Discussing customized training solutions with you
Arranging training-related communications
Managing client and prospective client relationships
Improving our training services and website experience
Maintaining the security and proper functioning of the website
Preventing fraud, abuse, and other illegal activities
Fulfilling legal and regulatory obligations
Conducting business management and internal analysis to the extent permitted by law
We will not use your personal information for purposes unrelated to those for which it was collected, unless permitted or required by law.
- Legal Basis for Processing Personal Data
Depending on the circumstances, we may process your personal data based on the following legal grounds:
Contractual Necessity:
When processing your personal information is necessary to provide the services you requested or to fulfill a contractual relationship.
Legitimate Interests:
When processing information serves a reasonable and legitimate interest in operating, managing, improving, and protecting our business, and these interests do not unduly infringe upon your personal rights.
Legal Obligations:
When we are required by law to retain, disclose, or process certain information.
Your Consent:
Where consent is required by law, we will obtain the necessary consent before processing your information. You have the right to withdraw your consent at any time; however, such withdrawal will not affect the lawfulness of processing based on consent prior to the withdrawal.
- How We Share Personal Information
We do not sell, rent, or otherwise trade your personal information.
Where necessary to provide our website and business services, we may share limited personal information with trusted third-party service providers, such as:
Website hosting and technical service providers
Website maintenance and security service providers
Data analytics service providers
Communication and email service providers
Professional advisors and business service providers
Legal, regulatory, or law enforcement agencies
Third parties will process personal information only to the extent necessary to perform the relevant services or fulfill legal obligations and must implement appropriate data protection measures.
- International Data Transfers
Some third-party service providers may be located in countries or regions outside the UK.
If personal data needs to be transferred outside the UK, we will implement appropriate safeguards in accordance with applicable data protection laws, such as utilizing UK-recognized adequacy mechanisms, appropriate data transfer safeguards, or other lawful data transfer mechanisms. 7. Retention Period for Personal Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
The retention period is determined based on the type of data, the purpose of processing, the business relationship, and applicable legal and regulatory requirements.
When personal information is no longer reasonably necessary to retain, we will take appropriate measures to delete, anonymize, or securely dispose of the relevant information.
- Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
We adopt appropriate security measures based on the nature of the business and the level of risk associated with the information.
However, as internet transmission and electronic storage cannot be guaranteed to be absolutely secure, we cannot guarantee that personal information will be completely free from risk in all circumstances.
- Your Data Protection Rights
Under applicable UK data protection laws, you may have the following rights:
Right of access: To request confirmation as to whether we hold your personal information and to obtain a copy of it.
Right to rectification: To request the correction of inaccurate or incomplete personal information.
Right to erasure: To request the deletion of your personal information, subject to legal conditions.
Right to restrict processing: To request that we limit the processing of your personal information in certain circumstances.
Right to data portability: To receive your personal data in a structured, commonly used, and machine-readable format, where applicable.
Right to object: To object to our processing of your personal information based on legitimate interests in certain circumstances.
Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time.
Some of these rights are subject to conditions and exceptions prescribed by law.
If you wish to exercise any of the above rights, you may contact us via:
Email: pro-traconsulting@hotmail.com
Phone: +44 7722 255323
- Marketing Communications
If we wish to send you marketing or promotional communications, we will obtain your consent where required by applicable law, or proceed based on other lawful grounds permitted by applicable law.
You may choose to stop receiving marketing communications at any time.
If you do not wish to continue receiving such communications, you may contact us via email to request to unsubscribe.
- Children’s Privacy
Our website and corporate training services are primarily aimed at businesses, organizations, and adults.
We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information without proper authorization, please contact us promptly, and we will take reasonable measures to handle such information to the extent permitted by law.
- Third-Party Websites
Our website may contain links to third-party websites or services.
Third-party websites have their own independent privacy policies and data processing rules. We are not responsible for the privacy practices, content, or security measures of third-party websites.
We recommend that you read the applicable privacy policies of third-party websites before providing them with any personal information.
- Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in laws and regulations, business operations, technology, or services.
The updated Privacy Policy will be posted on this page, with the date of the latest update indicated at the top.
We recommend that you check this page periodically to stay informed about our latest privacy protection measures.